Creative Consulting & Development Works

We are a research, evaluation and communications consultancy, servicing nonprofits, governments and donors with innovative solutions within the development context.

Project: Mid-term Review of IJR 5-Year Strategic Plan

Client: Institute of Justice and Reconciliation (IJR)
Duration: May 2014 to July 2014

In May 2014, Creative Consulting & Development Works (CC&DW) was appointed by the Institute for Justice and Reconciliation (IJR) to conduct a mid-term external evaluation of the Institute’s 5 year strategic plan (2012 – 2016). The aim of the evaluation was to identify whether the organisation is on track to achieving their proposed outcomes within the 2012 – 2016 strategic plan, highlighting successes, challenges and lessons learnt, as well as to propose recommendations for strengthening the programme and strategic plan.

This evaluation was conducted over the course of three months and was informed through multiple streams of data. CC&DW conducted a total of 24 interviews and six focus groups with IJR staff, the IJR board, key stakeholders including partner organisations, media, academia and donors, as well as key informants and programme beneficiaries. While the list of stakeholders was provided by IJR and therefore it was not randomly selected, evaluators contacted several informants for each stakeholder group and data was triangulated across stakeholders as well as against secondary data sources.

Project Name:   Mid-term review of IJR 5-year strategic plan

Client:  Institute of Justice and Reconciliation (IJR)

Project Duration: May 2014 to July 2014

Sector:  Social Justice

Service provided: Mid-term process and implementation evaluation services

Project Deliverables:

–          Extensive literature review that provided a situational analysis on the context of Justice and Reconciliation 20 years into South African Democracy “versus” traditional and conceptual notions of Justice and Reconciliation during the period of the interim Constitution and Trust and Reconciliation Commission (TRC).The literature reviews explored key issues confronting transformation and reconciliation processes in South Africa as well as on a broader African scale. To conclude the review, CC&DW aimed at positioning the IJR in both the South Africa and broader African context as this organization has programmes that work within South Africa and other African regions through their in-country partners.

–          A key component of the evaluation was to identify whether the IJR was on track to achieving their proposed outcomes within the 2012 – 2016 strategic plan, highlighting successes, challenges and lessons learnt, as well as to propose recommendations for strengthening the programme and strategic plan.

–          A final report that provided an assessment of progress achieved on intended strategic mid-term outputs from 2012/13 -2013/14 financial year. We also conducted an assessment of the relevance of IJR’s work, the effectiveness of outputs and outcomes, capacity and structure of the organization to reach its overall vision in terms of contribution to the field of transitional justice. CC&DW also reported on the actual implementation of IJR’s programmes in relation to their strategic plan and the status of their stakeholder relationships at the time of the mid-term review.

Our Approach:

CC&DW conducted a formative mixed methodology approach in this exercise. This evaluation was informed through multiple streams of data. The evaluation team relied on primary data collection of mainly qualitative data through interviews with IJR staff, the IJR board, key stakeholders including partner organisations, media and academia, as well as key informants and programme beneficiaries. Quantitative data was drawn from secondary data including programme reports, programme documents and programme monitoring data complemented by desktop review. This informed the successes, challenges and lessons learnt in the focus areas of relevance, effectiveness, strategy, implementation and stakeholder relationships of IJR.

The overall process was guided and based on the initial research briefing meeting with the IJR team. Data was then collected from primary sources, including interviews and focus groups as well as secondary sources including a document review.

Value:

The findings and recommendations provided IJR with great insight on the progress achieved at the mid-point of their 5-year strategy. The findings highlighted areas of success and areas which required strengthening going forward. While highlighting the difficulty to measure impact on an area such as influence on policy, CC&DW recommended models that could assist the organization in measuring this indicator. CC&DW provided insight to IJR on context and programme Enablers and Barriers that should be considered in the second phase of implementing their 5-year strategic plan.